Thursday, September 26, 2013

Freeman Beauty Masks (from September Ipsy)

As I was over on MUT looking for October Ipsy spoilers, someone posted that the Freeman Beauty Masks deal gave you a lot of bang for your buck.  Well seeing as I am beyond stocked on makeup and hair products (I don't have to buy either ever again thanks to subscriptions), I figured I might as well check into face and body products.  With the code, IPSYFB, on the freeman beauty website, I was able to get 17 sample size masks, the pssst dry shampoo, a full size dead sea minerals anti-stress foaming bath, a surprise gift, and free shipping for $26.99.  I love deals, and this seems like a great deal to me.  I've already tried the moisturizing paper mask from my ipsy bag and I really liked it, therefore, I am super excited and love a great deal.

So, because I was so eagerly awaiting my package, I noticed that my ups tracking was not updating past "label made."  I gave it a few days and finally emailed Freeman Beauty.  Let me just tell you that their customer service is AMAZING!  I first received an email from an office assistant letting me know that they did have a lot of order due to the promo code and some were delayed or lost.  However, because of this, 3 additional gifts would be added to these delayed or lost orders.  They apologized profusely and said that my package would be delivered the next day.  At this point I was just excited to be getting even more for my buck, and that my package was indeed on its way.  Well it only gets better.  I then received another email, I think from their customer service department, apologizing profusely once again and giving me another tracking number.  This is when I observed that they had next day aired my package.  All in all, my package is taking a week to get here, I am enthralled with the customer service, and from what I've heard, the products will be amazing too.  I would highly recommend this company and I will be buying from them again (and probably sending a thank you email).

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